{"id":27231,"date":"2022-02-09T10:45:11","date_gmt":"2022-02-09T08:45:11","guid":{"rendered":"https:\/\/vilniaustureklai.lt\/privatumo-politika\/"},"modified":"2026-09-26T15:12:54","modified_gmt":"2026-09-26T12:12:54","slug":"privatumo-politika","status":"publish","type":"page","link":"https:\/\/vilniaustureklai.lt\/en\/privatumo-politika\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27231\" class=\"elementor elementor-27231 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4e66c39 elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"4e66c39\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fd5d1f\" data-id=\"9fd5d1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6468489 elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"6468489\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-d6695af\" data-id=\"d6695af\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8711c16 elementor-widget elementor-widget-text-editor\" data-id=\"8711c16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Website:<\/strong> vilniaustureklai.lt &nbsp;|&nbsp; <strong>Effective from:<\/strong> 26 September 2026<\/p>\n<p>This privacy policy explains what personal data we collect when you visit vilniaustureklai.lt, send us enquiries or use our services, why we process it, how long we keep it and what rights you have. We process personal data in accordance with Regulation (EU) 2016\/679 of 27 April 2016 (the General Data Protection Regulation, &#8220;GDPR&#8221;), the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania and other applicable legislation.<\/p>\n\n<h3>1. Data controller<\/h3>\n<p><strong>Name:<\/strong> MB \u201eTur\u0117klita\u201c (trading as \u201eVilniaus Tur\u0117klai\u201c)<br><strong>Company code:<\/strong> 304097626<br><strong>Address:<\/strong> \u0160vitrigailos g. 11K-109, LT-03228 Vilnius, Lithuania<br><strong>Email:<\/strong> <a href=\"mailto:info@vilniaustureklai.lt\">info@vilniaustureklai.lt<\/a><br><strong>Phone:<\/strong> <a href=\"tel:+37063915591\">+370 639 15591<\/a><\/p>\n<p>For any questions regarding the processing of personal data, please contact us using the details above.<\/p>\n\n<h3>2. What data we collect, why and on what legal basis<\/h3>\n<div style=\"overflow-x:auto;-webkit-overflow-scrolling:touch;margin:0 0 1.5em;\"><table style=\"width:100%;min-width:640px;border-collapse:collapse;font-size:0.95em;line-height:1.5;\"><thead><tr style=\"background:#f3f3f3;\"><th style=\"border:1px solid #ddd;padding:10px 12px;text-align:left;vertical-align:top;\">Purpose<\/th><th style=\"border:1px solid #ddd;padding:10px 12px;text-align:left;vertical-align:top;\">Data<\/th><th style=\"border:1px solid #ddd;padding:10px 12px;text-align:left;vertical-align:top;\">Legal basis<\/th><th style=\"border:1px solid #ddd;padding:10px 12px;text-align:left;vertical-align:top;\">Retention period<\/th><\/tr><\/thead><tbody><tr><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Handling enquiries and price quotes (contact form, product quote request form, email, phone, WhatsApp \/ Messenger chat buttons)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Name, surname, phone number, email address, property address, content of the enquiry, products of interest, photos or drawings you send us<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Steps taken at your request prior to entering into a contract (Article 6(1)(b) GDPR)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">3 years from the last communication if no contract is concluded (customers often return to us about the same property within this period). This period applies to enquiries received by email and stored in the website system. If a contract is concluded, the enquiry data is kept together with the contract data.<\/td><\/tr><tr><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Concluding and performing contracts (measuring, manufacturing, installation, warranty service)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Name, surname, contact details, property address, company details, contract and order information<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Performance of a contract (Article 6(1)(b) GDPR)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">For the term of the contract and 10 years after it ends (warranty and claim periods)<\/td><\/tr><tr><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Accounting and taxes<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Data contained in invoices and accounting documents<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Legal obligation (Article 6(1)(c) GDPR)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">10 years (as required by law)<\/td><\/tr><tr><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Website traffic analysis (Google Analytics, Hotjar)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">IP address (truncated), device and browser information, approximate location, pages visited, visit duration, clicks and session recordings<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Your consent (Article 6(1)(a) GDPR), given via the cookie banner<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">As set out in the cookie list; statistical data for up to 14 months<\/td><\/tr><tr><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Website security and spam protection (Google reCAPTCHA)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">IP address, browser and device information, interaction with the page<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">Legitimate interest in protecting the website (Article 6(1)(f) GDPR)<\/td><td style=\"border:1px solid #ddd;padding:10px 12px;vertical-align:top;\">As determined by Google<\/td><\/tr><\/tbody><\/table><\/div>\n<p>We obtain data directly from you or automatically when you use the website. If you submit an enquiry on behalf of a company, we also process the contact details of the company representative.<\/p>\n\n<h3>3. Cookies<\/h3>\n<p>Cookies are small text files that a website stores on your device. Strictly necessary cookies are used for the website to function and to remember your consent preferences, so they do not require consent. We use analytics and other non-essential cookies only after you have given your consent.<\/p>\n<p>You can give, change or withdraw your consent at any time via the cookie settings (CookieYes) at the bottom of the website. You can also delete or block cookies in your browser settings, but some website features may then not work properly. A detailed list of the cookies we use, including their purpose and duration, is provided below this policy.<\/p>\n<p>Hotjar may record anonymised browsing sessions (mouse movements, clicks, scrolling). Data entered in form fields is automatically masked and not recorded.<\/p>\n\n<h3>4. Who we share data with<\/h3>\n<p>We do not sell your personal data. We may share data only to the extent necessary for the purposes set out in this policy:<\/p>\n<ul>\n<li><strong>Service providers (data processors):<\/strong> website hosting and maintenance, IT, email and accounting service providers.<\/li>\n<li><strong>Analytics and security tool providers:<\/strong> Google Ireland Limited (Google Analytics, reCAPTCHA), Hotjar Ltd.<\/li>\n<li><strong>Messaging platforms:<\/strong> Meta Platforms Ireland Ltd. (WhatsApp, Messenger), if you contact us through these channels.<\/li>\n<li><strong>Partners involved in fulfilling your order:<\/strong> e.g. subcontractors or carriers, where necessary to perform the contract.<\/li>\n<li><strong>Public authorities,<\/strong> where required by law.<\/li>\n<\/ul>\n<p>We conclude agreements with data processors requiring them to ensure the confidentiality and security of the data.<\/p>\n\n<h3>5. Transfers outside the European Economic Area<\/h3>\n<p>Some service providers (e.g. Google, Meta) may also process data outside the EU \/ EEA, including in the United States. In such cases, data is transferred only with the safeguards provided for in the GDPR: a European Commission adequacy decision (the EU-U.S. Data Privacy Framework) or standard contractual clauses approved by the European Commission.<\/p>\n\n<h3>6. Your rights<\/h3>\n<p>You have the right to:<\/p>\n<ul>\n<li>access your personal data and receive a copy of it;<\/li>\n<li>request the correction of inaccurate or the completion of incomplete data;<\/li>\n<li>request the erasure of your data (&#8220;right to be forgotten&#8221;) where there is no legal basis for further processing;<\/li>\n<li>request the restriction of processing;<\/li>\n<li>object to processing based on legitimate interest;<\/li>\n<li>receive the data you have provided in a structured, machine-readable format and transfer it to another controller (data portability);<\/li>\n<li>withdraw your consent at any time (this does not affect the lawfulness of processing carried out before withdrawal).<\/li>\n<\/ul>\n<p>Please send requests by email to <a href=\"mailto:info@vilniaustureklai.lt\">info@vilniaustureklai.lt<\/a>. We will respond within 1 month of receiving your request. We may ask you to confirm your identity where necessary.<\/p>\n<p>If you believe your data is being processed unlawfully, you may lodge a complaint with the State Data Protection Inspectorate of Lithuania (L. Sapiegos g. 17, LT-10312 Vilnius, email <a href=\"mailto:ada@ada.lt\">ada@ada.lt<\/a>, <a href=\"https:\/\/vdai.lrv.lt\" target=\"_blank\" rel=\"noopener\">vdai.lrv.lt<\/a>). However, we recommend contacting us first \u2013 we will do our best to resolve the matter quickly.<\/p>\n\n<h3>7. Data security<\/h3>\n<p>We apply appropriate organisational and technical measures to protect personal data against unauthorised access, loss, alteration or disclosure: encrypted connections (SSL), access limited to employees who need the data for their work, password protection and regular software updates.<\/p>\n\n<h3>8. Automated decision-making<\/h3>\n<p>We do not make decisions about you based solely on automated processing or profiling that would produce legal effects concerning you or similarly significantly affect you.<\/p>\n\n<h3>9. Use of artificial intelligence (AI)<\/h3>\n<p>In accordance with the transparency requirements of Article 50 of Regulation (EU) 2024\/1689 of 13 June 2024 (the Artificial Intelligence Act), MB \u201eTur\u0117klita\u201c explains how AI tools are used on this website.<\/p>\n<ul>\n<li><strong>Texts.<\/strong> Some website texts (articles, product and service descriptions) may be prepared with the help of AI tools. All such texts are reviewed and edited by our staff before publication, and we take responsibility for them.<\/li>\n<li><strong>Images.<\/strong> Some illustrations (e.g. visualisations of railings, stairs or interior solutions) may be created or modified using AI tools. Such images are labelled &#8220;DI vizualizacija&#8221; (AI visualisation) and are not photos of work we have carried out.<\/li>\n<li><strong>Completed projects.<\/strong> Photos of projects we have completed are genuine. They may be adjusted using standard tools (brightness, colour, cropping), but the products or properties themselves are not altered by AI.<\/li>\n<li><strong>Communication.<\/strong> Enquiries received via the website chat buttons, contact form, email or phone are answered by our staff, not by an AI system.<\/li>\n<li><strong>Decisions and personal data.<\/strong> We do not use AI tools to make any decisions that significantly affect you. Prices, offers and contract terms are always set and approved by our staff. We do not upload your personal data (name, contact details, address, photos of your property) to public AI tools.<\/li>\n<li><strong>Accuracy.<\/strong> AI visualisations and descriptions are for information purposes only. The final price, dimensions and solutions are determined only after measuring and an individual offer.<\/li>\n<\/ul>\n<p>If you have any questions about the use of AI or have noticed unlabelled AI content, please email <a href=\"mailto:info@vilniaustureklai.lt\">info@vilniaustureklai.lt<\/a> or call <a href=\"tel:+37063915591\">+370 639 15591<\/a>.<\/p>\n\n<h3>10. Third-party websites<\/h3>\n<p>The website may contain links to other websites and social networks. We are not responsible for their content or privacy practices, so we recommend that you read their privacy policies.<\/p>\n\n<h3>11. Changes to this policy<\/h3>\n<p>We may update this privacy policy when legislation or our activities change. The latest version is always published on this page together with its effective date. We will announce material changes on the website.<\/p>\n<p><em>Last updated: 26 September 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b79fab1 elementor-widget elementor-widget-heading\" data-id=\"b79fab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">List of cookies used on this website<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5628ba elementor-widget elementor-widget-html\" data-id=\"c5628ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class= \"cky-audit-table-element\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Website: vilniaustureklai.lt &nbsp;|&nbsp; Effective from: 26 September 2026 This privacy policy explains what personal data we collect when you visit vilniaustureklai.lt, send us enquiries or use our services, why we process it, how long we keep it and what rights you have. We process personal data in accordance with Regulation (EU) 2016\/679 of 27 April [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":46,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-27231","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/pages\/27231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/comments?post=27231"}],"version-history":[{"count":8,"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/pages\/27231\/revisions"}],"predecessor-version":[{"id":27247,"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/pages\/27231\/revisions\/27247"}],"wp:attachment":[{"href":"https:\/\/vilniaustureklai.lt\/en\/wp-json\/wp\/v2\/media?parent=27231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}